The Citi Custom CashSM Card is a no-fee cash-back credit card. This card stands out from the competition because it offers a one-of-a-kind opportunity to earn up to 5% back on your top spending category each billing cycle – on up to the first $500 spent. Whether you're a first-time credit card user or looking for a card that will help you get the most out of purchases that don't fit into other bonus categories, you'll want to keep this card in your wallet.
Major Highlights –
- No Annual fee
- After spending $750 on purchases in the first three months of your account, you'll receive $200 in cash back. This incentive will be sent in the form of 20,000 ThankYou® Points, which can be redeemed for $200 in cash.
- For 15 months, you can get a 0% intro APR on balance transfers and purchases. The variable APR will thereafter range from 13.99 percent to 23.99 percent, depending on your creditworthiness.
Advantages –
- Each billing cycle, receive cash back in your top spending area automatically.
- Points can be redeemed for cash, statement credit, gift cards, travel, or direct deposit.
- For direct deposit, statement credit, gift cards, and travel, there is no minimum redemption.
- Points are worth one penny each.
- Combine your points with those from other Citi ThankYou cards.
Disadvantages-
- High balance transfer fee
- High foreign transaction fee
- Eligible bonus cash back categories are limited
At a Glance-
- No annual fee
- Welcome bonus: $200 in cash back after you spend $750 on purchases in the first 3 months of account opening. The bonus points come in the form of 20,000 ThankYou® Points that can be redeemed for $200 cash back
- Each billing cycle, you'll get 5% cash back on purchases in your top qualified spend category, up to $500 in spending every month. On all other purchases, you'll get 1% cash back.
- Several of the cash-back categories that qualify for bonus rewards aren't available on other cards.
- For 15 months, get a 0% introductory APR on qualified balance transfers and purchases. After that, depending on your creditworthiness, the variable APR will range from 13.99 percent to 23.99 percent.
Rewards Rate-
- 5% cash back on purchases in your top eligible spend category each billing cycle, up to the first $500 spent, 1% cash back thereafter
- 1% cash back on all other purchases
Benefits –
- Cellphone protection
- 24/7 World Elite Concierge assistance
- Three free months of DashPass, the monthly subscription service from DoorDash (a $9.99 per month value), plus $5 off your first 2 orders per month
- $5 Lyft credits after three rides each month
- Complimentary ShopRunner membership for free two-day shipping and free returns with 100+ online retailers
Customer Care number of The Citi Custom CashSM Card
- Australia - Toll-free: 1-800-252-856
- Bahrain- Post Account Opening Toll-free: 8000-4884
- Canada- Toll-free: 1-800-248-4674 Pre Account Opening Toll-free: 1-866-703-2462
- UAE- Pre Account Opening Toll-free: 8000-172-122 Post Account Opening Toll-free: 800-035703463
- Hong Kong- Toll-free: 800-908-413
- India- +91 22 4955 2484
- Singapore - Toll-free: 1-800-225-7211 Pre-Account Opening: 800 101 2342
- Thailand- Toll-free: 001-800-65-6196
- Europe- Toll-free from UK: 0800 032 2484 Toll-free from Europe: 00-800-2484 2484 Pre Account Opening Toll-free: 0808 101 7384
- USA- Toll-free: 1-800-248-4674 Pre Account Opening Toll-free: 1866 703 2462 Email nrinfo@citi.com for pre-account opening queries
How to block Citi Custom Cash℠ Card?
- Log in to the Citibank website using your user ID and IPIN.
- On the left-hand side of the screen, click on ‘Credit card’.
- Click on ‘Other services and queries’ located on the left side of the screen.
- Click on ‘Report lost/stolen card’.
- A new page will then open guiding you to block your card.
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